Answers to Your Wholesale Product Questions
Questions Overseas Stone Buyers Ask Before Ordering
We have a dedicated, in-house logistics team with over 15 years of experience shipping building materials globally. We partner with established, top-tier freight forwarding networks to secure predictable shipping lanes and schedules. For every order, you receive a detailed production and shipping timeline. We manage all factory-side documentation and provide you with all necessary paperwork for a smooth customs process.
Our onboarding process is simple and supportive. It involves four stages: 1. Initial Consultation: You will speak with a regional sales specialist who understands your market. 2. Sample Review: We send you a curated sample box so you can see the quality firsthand. 3. First Order Planning: Our specialist helps you build a trial container order that balances our best-sellers with products suited to your local trends. 4. Marketing & Support: You receive access to our high-resolution image library, technical data sheets, and ongoing support.
Minimum order quantity depends on the product, dimensions, packing method and destination. Contact CHUNYU STONE for a project-specific review and quotation.
Packing is planned according to product format, dimensions, route and handling requirements. Ask for the proposed packing method and inspection details for your order before shipment.
Custom dimensions, finishes, color mixes, labels and packaging can be discussed. Feasibility, tolerances, sample approval and any extra cost are confirmed for each project before ordering.
Absolutely. This is one of our core strengths as a direct manufacturer. Our project-specific customization partnership program is designed for this. We can work with your team to develop custom sizes, exclusive color blends, or unique finishes. This allows you to offer a product line that your competitors cannot get.